Could you be our first Gloucester Services Community Support manager? Apply now - closing date Jan 5 2018

Gloucester Services Community Support manager needed - closing date for applications Jan 5 2018

The Gloucester Services Community Support Manager will work with all stakeholders of Gloucester Services - employees, customers, suppliers and local residents - to ensure the achievement of the community objectives of both Gloucestershire Gateway Trust and Gloucester Services as identified in our shared Community Support Plan whilst effectively promoting and communicating this “on site” and beyond.

Working as part of the Gloucester Services management team, this role will increase colleague, customer, supplier and local residents’ engagement in activity for the benefit of our target communities and also celebrate and raise awareness of the unique partnership between the Westmorland Family and Gloucestershire Gateway Trust.

The Community Support Manager will develop and maintain personal and partner relationships and links on and off the Gloucester Services sites whilst helping to Identify and develop new opportunities to support partners and communities.

The successful applicant will be self-motivated and have an empathy with our target communities together with the ability to motivate others. Strong relationship management skills will also be required backed up by good administration, IT and communications skills.

This role is full time and the salary will be within the range of £25,000 - £32,000 pa depending upon experience.
Does this sound like you, or do you know someone who would be perfect for the role? Email covering letter and CV to: This email address is being protected from spambots. You need JavaScript enabled to view it. Closing date for applications: Midday Friday January 5th 2018


Advert for community manager

GEM Project, managed by Gloucestershire Gateway Trust celebrates 1st birthday helping people facing barriers to work

The Gloucestershire GEM project, managed by the Gateway Trust, celebrated its first birthday with a large gathering at Pittville Pump Rooms in Cheltenham.

People representing the project’s 60 partners from the voluntary and community, business and public sectors heard how GEM (Going the Extra Mile) has already made contact with more than 500 people, helping them move closer
to training or work through a range of initiatives and activities.

In its first year, GEM has:

  • Helped 108 people into work
  • Supported 20 people with self-employment or start-up businesses
  • Delivered 110 practice interviews
  • Helped 108 people with finding a job
  • Placed 150 on volunteering or work experience
  • Supported 231 people gain a qualification or move into education or training

There was praise for GEM’s successes so far from Cllr Roger Wilson, Gloucestershire County Council Cabinet member, Tom Mcculloch from the Big Lottery – one of the two main funders – business owners and GEM participants.

The independent evaluators of the three-year programme, which supports people facing barriers to training and work, reported that a lasting legacy will be the links made between all the partners through the GEM network.

For a full report of the celebration event, including video interviews filmed by Fair Shares’ Reyaz Limalia, see

What is GEM?

The Going the Extra Mile (GEM) Project aims to engage with and support individuals in Gloucestershire dealing with circumstances that are potentially causing barriers to work and move these people closer towards education, training, volunteering or work, including self-employment.

GEM will reconnect people with their local services and ultimately help them achieve their desired work-based outcome through an individual personalised action plan. This programme is a unique partnership of community based organisations, managed by Gloucestershire Gateway Trust on behalf of Gloucestershire County Council.

Going the Extra Mile GEM logo

The GEM Project is jointly funded by the Big Lottery Fund and the European Social Fund.

For more information, please visit

Gateway Trust listens to 1,000 voices in community survey

Over the 2017 summer, more than 730 people across the Gloucestershire Gateway Trust’s main communities took the time to answer a series of questions put to them by our dedicated roving survey team. In addition, more than 300 customers at the Gloucester Services were also quizzed.

Adults and young people in Podsmead, Tuffley, Matson, Robinswood, White City and Stonehouse were asked about their communities, what they liked and what could be better.

Now the responses have been pulled together for a report which will be used as a baseline for future annual surveys to track how the communities will change and benefit over the years to come thanks to community-led development supported by the Trust and funding from Gloucester Services.

The survey results will not only inform Gloucestershire Gateway Trust’s future investment and commitment of resources but also that of our partners. It has been a learning process to find out what survey methods work best and what areas we might improve on when planning how we gather people’s views next year.

From the feedback from local residents in all the communities, it is clear that:
• Provision for children and young people is a common concern across our target neighbourhoods
• Open access green spaces on housing estates are highly valued by local residents
• Robinswood Hill is increasingly seen to be a jewel in the Gloucester City Environmental Crown and we need to encourage further nurturing of this asset
• The more residents are connected with their neighbours and proactive community organisations, the more positive they feel about their lives and their communities

A common thread which emerged from all the communities was a high levels of community engagement and an interest in enhancing this even further.

Gloucestershire Gateway Trust’s commitments arising from the survey:
1. Repeat this survey process annually to help us collectively assess the Trust’s impact
2. Add the Redwell Centre (Together In Matson) as a new core strategic partner, which, as a result will receive £20,000 funding per annum until March 2022, in line with the six other core partners
3. Investigate supporting residents and local partners in working with initiatives led by young people
4. Consider supporting residents and local partners where they are working to preserve or improve open access green spaces and similar environmental assets
5. Resource more social events and gatherings in 2018 which bring residents together whilst local partners develop long term strategies to sustain community ‘bumping places’ and improve neighbour-to-neighbour connections

Low-resolution pdf of the community survey report. Note: you will need Acrobat Reader to open/read the report. To make it easier for the report to be read in screen, it is presented as single pages, rather than the print version which has two-page spreads.